Florence Bank

Information Center

Access a variety of resources to help make your banking life easier.

Call Us
Monday - Friday: 8:00am - 5:00pm
Saturday: 8:00am - 12:00pm

Email Us
Are you an existing customer? Please sign in to your online banking and drop us a line using our secure Message Center.
Write Us
PO Box 60700
Florence, MA 01062

FraudDetect Customer Service
Available 24/7
Within the U.S.: 833.735.1891
International: 614.564.5105

After Hours
Lost or Stolen ATM/Debit Card
To cancel: 833.337.6075
Internationally: 614.564.5105

24-Hour Automated Access Line
1.888.FSB.ACCT (1.888.372.2228)
1.888.FSB.ACCT (1.888.372.2228)

Fax Numbers
Loan Origination
Insurance Binders
Other Loan Documents

Deposit Operations
Credit Checks
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Dial 1.888.372.2228

Florence Bank's friendly, knowledgeable staff are ready to provide the answers and financial solutions you need at all of our branches. Open checking and savings accounts, apply for a mortgage or business loan, and much more!
Stay up to date on our holiday hours and closings for the year.
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Tell us what accounts you’re interested in and we’ll connect with you to answer all your questions.

Keep your information up to date by filling out the form and send it back to us with your current address.

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The answers to all your important Florence Bank related questions – all in one place!
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The only thing better than having a Florence Bank account, is having a Florence Bank career. Our employees are committed to working hard, helping people, and functioning as a team. If you're interested in banking, have a strong customer service background, and want to be part of a company that has respect for every employee, Florence Bank is the perfect place to develop your career.
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The ABA number (also known as a routing or transit number) is a number that identifies Florence Bank within the national banking system. Florence Bank's ABA number is 211871688.

We're donating $150,000 to local non-profit organizations in our Annual Customers' Choice Community Grants Program, and you decide who gets the money! Be sure to vote before December 31st to make your vote count.
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Reordering checks online is fast, easy and convenient.

Please make sure you have your Routing Number, Transit Number, and Account Number ready. 

  • If your name or address has changed since your previous check order, please notify your financial institution or call 1-800-275-1053 before placing your order.
  • For your security, we do not display any personal or shipping information.
  • Your account will be debited for purchases only after you have placed your order.
  • Harland Clarke is providing a service on behalf of Florence Bank.