Customer Service Center
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Monday - Friday: 8:00am - 5:00pm
Saturday: 8:30am - 12:00pm
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PO Box 60700
Florence, MA 01062
FraudWatch Customer Service
Within the U.S.: 1.866.842.5208
Outside the USA call collect at 1.701.461.2551
Lost or Stolen ATM/Debit Card
To cancel: 800.264.5578
24-Hour Automated Access Line
Other Loan Documents