Michael Lynch - Senior Vice President, Senior Commercial Loan Officer
For more than 30 years, Mike Lynch has helped build businesses in Western Mass. As the Senior Commercial Loan Officer, Mike is responsible for managing the Florence Bank team of commercial lenders and is well-versed in structuring a variety of financial solutions for Florence Bank clients.
With extensive knowledge about commercial lending, Mike has a vested interest in the community he lives in and keeps his hand on the pulse of the local industries and local markets that Florence Bank serves.
“We see our roles as lenders, as advisors and consultants, not ‘order takers.’ We take the time to understand our borrowers’ needs so that we can structure loans accordingly. Our approach is to do what’s best for the borrower, which allows us to build lasting relationships” states Mike. “After all, it’s the relationship that we treasure, not the transaction.”
Mike is currently a member of the Make-A-Wish golf committee, Greater Holyoke YMCA Board of Trustees and Service Above Self Committee.
Barbara-Jean Deloria - Senior Vice President, Chief Credit Risk Officer
For the past three decades, Barbara-Jean has held several managerial positions in various lending functions, including commercial lending, credit, loan review and consumer lending. As Chief Credit Risk Officer, Barbara-Jean is responsible for managing the residential mortgage division, loan servicing, collections and the commercial credit department.
Barbara-Jean joined Florence Bank in 2014 with extensive mortgage loan production knowledge as well as commercial and retail lending experience. She earned her bachelor’s degree in Accounting and Finance from Bentley University. She currently serves as Chair of the Springfield Regional Chamber. Additionally, she lends her banking knowledge as a teacher at the Center for Financial Training in Norwich, CT.
Michael Moriarty - Senior Vice President, Commercial Team Leader
Michael joined Florence Bank in 2018 with nearly three decades of experience in the Western Massachusetts banking industry. Michael specializes in developing new business relationships in the Greater Springfield area as well as in Northern Connecticut.
Mike earned his bachelor’s degree from Merrimack College and his MBA from Western New England University. Additionally, he’s a graduate of the American Bankers Association’s Stonier Graduate School of Banking.
Mike is active within the communities that Florence Bank serves, where he has lived and marketed for over 25 years. He serves as President of the Board of Directors of the West Springfield Boys & Girls Club, is a member of the Ronald McDonald House of Western MA & CT Golf Tournament Committee, and currently serves as a Board Member of Pathlight, where he previously served as President. In the past, he also served as the Treasurer of Human Resources Unlimited in Springfield, now known as Viability, and was a member of the Board for the St. Thomas School in West Springfield.
Erin Couture - Vice President, Credit Administration Manager
As Credit Administration Manager, Erin specializes in performing and developing credit-related functions to assist in the financing process for businesses throughout Western Mass. With twenty years of experience, Erin is committed to providing the attention necessary to help business owners meet current market demands.
“Florence Bank commits to serving our communities by financing projects that will improve our region as a whole” states Erin.
Erin earned a bachelor’s degree in Finance from Lehigh University and an MBA from Western New England University. She is an active member in the community and serves as a board member of Big Brothers Big Sisters of Hampshire County and is a member of the Finance committee for the Northampton Chamber of Commerce. Erin was selected as the Daily Hampshire Gazette’s 2018 Person of the Year.
James Montemayor - Vice President, Commercial Loan Officer
James joined Florence Bank in 2006 and covers the Hampden County territory from our West Springfield Banking Center.
With over 35 years of banking experience, James is committed to providing the individual attention needed to help local businesses meet their financial goals. “I am proud to be part of such a great commercial team; from administrative assistants, to credit analysts, to our commercial servicers” states James. “Together, we provide outstanding service and support to each borrower, which is second to none.”
James, affectionately known as “Monte,” earned his bachelor’s and master’s degree in Business Administration from Western New England University. Monte is also actively involved within the community where he serves as Treasurer on the Board for The Gray House.
Michael Davey - Vice President, Commercial Loan Officer
Mike Davey has more than 30 years of banking experience and has established relationships with some of the most recognized businesses in the Valley.
Florence Bank was one of the first banks in Western Massachusetts to receive the U.S. Small Business Administration’s (SBA) Preferred Lender status. Mike and the rest of the lending team use the SBA to allow the bank to make loans that the bank might otherwise not be able to approve.
Mike feels that Florence Bank differs from other banks because of our willingness to consider all options to get the job done. “I enjoy working with clients to help them achieve their goals. I try to be as creative as possible, structuring loans to suit borrowers’ needs.” His clients appreciate his resourcefulness and honesty, especially in today’s competitive business environment.
Mike has served as a Board Member for the United Way of Franklin & Hampshire County, Greenfield Community College Foundation and The Institute for Training and Development, amongst other local nonprofit organizations.
Henry “Hank” Downey - Vice President, Commercial Loan Officer
With over 17 years of banking experience, Henry “Hank” Downey works hard serving the needs of businesses within Western Mass.
Hank believes in the economic health of his community and wants to provide growth opportunities and solutions to local businesses.
“It is a great feeling to know that I can respond quickly and transparently to my customers’ loan requests. This is made possible by the experience of our commercial team and our local decision-making process.”
Hank received his BA from Fordham University and his MBA from the UMass Isenberg School of Management. Hank is active in the community as a member of the Kiwanis Club of Springfield and as Chairman of the Brightside Golf Classic.
Joe Kulig - Vice President, Commercial Loan Officer
With over 30 years of local banking experience, Joe specializes in developing new business relationships in the Greater Springfield area as well as in Northern Connecticut. Throughout his banking career, he’s been an integral part of local commercial lending teams and previously held the title of Relationship Manager.
“It’s refreshing to work for a bank that puts their customers first above any kind of transaction. It’s great to be part of a team that values the quality of customer service above everything else.”
Joe earned his bachelor’s degree in Business Administration from the University of Massachusetts, Amherst and his MBA from Western New England University. He is a member of the board for Revitalize CDC, formerly known as Rebuilding Together Springfield; a board member and the treasurer for the West Springfield Youth Soccer Club; and treasurer of the West Springfield Youth Lacrosse Club.
Doug Gilbert - Vice President, Commercial Loan Officer
Doug has over 25 years of commercial banking experience in Western Mass. With a broad background in lending, Doug has extensive knowledge helping businesses with company acquisitions, equipment financing, real estate transactions and construction lending.
“It is a great opportunity to be affiliated with Florence Bank, which has such an excellent reputation and does so much good in the community. Everyone here has made me feel right at home from the beginning.”
Doug is a certified Public Accountant who earned an undergraduate degree from Westfield State University and a Master’s in Business Administration from the University of Connecticut. In addition to his commitment helping clients succeed, Doug is committed to helping the local community and serves on the board of the Quaboag Valley Business Assistance Corporation.
Michelle Cayo - Vice President, Credit Risk Manager
Michelle joined the Florence Bank team in July 2017 and has twenty years of commercial credit experience. She works to provide financing for businesses throughout Western Mass by using her knowledge and analytical skills to ensure every loan administered is mutually beneficial for both the Bank and the business.
“Florence Bank has an experienced commercial lending team that provides innovative solutions. We offer a wide variety of lending products that meet and exceed the needs of the market.”
Michelle studied at Bay Path University where she received her bachelor’s degree in Business with a concentration in Finance. Additionally, she received her master’s degree in Communications and Information Management from Bay Path University. Michelle has completed the New England School for Financial Studies program as well as the Graduate Banking Program from the American Bankers Association. In 2011, Michelle was recognized by BusinessWest as a member of the 40 Under Forty Class which celebrates young business and civic leaders in the Pioneer Valley.
Kimberly Baker - Vice President, Commercial Loan Operations & Compliance Officer
As a seasoned banker with over 30 years of banking experience, Kim oversees the operations and compliance function of the commercial lending department.
Her knowledge and attention to detail makes her a trusted source to the lenders she works with, and the customers they serve. “In order to be successful in business, you need to know your customer and listen to their needs” states Kim. “I truly believe no one can match the service Florence Bank has to offer, and I am proud to be part of the team.”
Kim earned her bachelors’ degree in Finance from Westfield State College and her MBA from UMass Amherst. Kim is very active in the community as an accounting instructor for the Center for Financial Training (CFT), member of the Town of Hatfield Finance Committee, and a member of the annual Ski United committee to benefit the United Way of Hampshire County.
Candace Pereira - Assistant Vice President, Portfolio Manager
Candace joined Florence Bank in 2018 and has over 18 years of local banking experience. Candace specializes in developing new business relationships in the Greater Springfield area and assists with the management of the Bank’s commercial loan portfolio.
“Being part of a community bank, employees have the ability to take the time to get to know their customers. As a member of the lending team at Florence Bank, I am committed to fostering strong business relationships as the Bank continues to grow within Western Mass”
Candace earned her bachelor’s degree in Business Administration from the University of Massachusetts, Amherst. She is a member and of the East Longmeadow Basketball Association, and in 2017, was recognized by BusinessWest as a member of the 40 Under Forty Class which celebrates young business and civic leaders in the Pioneer Valley.
Our Commercial Lending team is always ready to help you build your business. Beyond that, our goal is to build a long-term relationship so we can contribute to your success for years to come. Whether your business is just starting out, or established and growing, our commitment is the same. We are here to help.