Bank by Appointment
Ways to Check Your Balance
Ways to Make Deposits
Ways to Get Cash
Smart ATMs are a great way to get cash anytime. We have 24 Smart ATMs throughout the Valley and they are available 24/7. ATM Locations
Getting Cash Back using your Debit Card saves you a trip to the bank or ATM. Use the cash back option on the keypad when you are making a purchase at the grocery store or pharmacy or ask for cash back if you are not using your PIN.
Our Branch Drive-Ups are open Monday through Friday for deposits, withdrawals and other essential teller transactions. We are also open on Saturdays at some locations. For assistance with a remote banking service that’s new to you, contact us. We’re here to help!
Ways to Pay
A Debit Card is one of the best ways to access your account. Grocery stores, pharmacies and most restaurants take this form of payment. You can also use your debit card to make online purchases and even set up recurring payments. If you don’t have a debit card, now would be an ideal time to get one. Call Customer Service at 413-586-1300 or visit your local branch by calling ahead to order one. Your card can be mailed to you or you can pick it up at the branch.
Mobile Wallet is convenient and secure. Simply load your Florence Bank Debit Card into your Mobile Wallet on your cell phone. When making a purchase hold your phone near the card reader until you see “done” and a checkmark.
BillPay can help you pay all your bills without leaving the comfort and safety of your home. You can even sign up online, so you don’t have to come to the bank. If you have Online Banking or our Mobile App, you already have BillPay. All you need to do is set up the payments. If you don’t have Online Banking or our Mobile App, register or download the app today.
Person to Person Payments can be used to send money directly to another person’s bank account using your desktop computer, tablet or mobile phone. All you need is Online Banking or our Mobile App. The person you are sending money to does not need to be a Florence Bank customer. If you have the person’s email address or cell phone number, you can send them money.