From information security to online security and fraud, we’re serious about making sure your financial information is 100% safe 24/7, 365 days a year. With a team of trained specialists who monitor all card transactions for fraud, you can be confident that we're doing everything we can to make sure your personal information and Florence Bank accounts are completely safe and secure.

Information Security

When it comes to keeping your identity, information, and assets safe, you can be confident that Florence Bank is doing everything possible to protect you. Not only have we implemented multiple layers of state-of-the-art technology and created special procedures to safeguard your accounts, we're always looking for new and innovative ways to improve our security.

Online Security

We not only provide you with the ease of online banking, we also provide you with the security of knowing we're protecting your privacy and maintaining your safety online. In fact, we've put together a variety of resources that can teach you how to protect your online experience. And remember, we will never provide your login credentials to anyone. If you suspect your Florence Bank account has been compromised in any way, contact us immediately so we can take prompt action to protect your account.

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Business Online Security 

Studies have shown that there have been significant changes in the threat landscape in recent years. As a result, online account takeovers and unauthorized funds transfers have risen substantially each year since 2005, particularly with respect to commercial accounts, representing losses of hundreds of millions of dollars.

If you believe someone is trying to commit fraud and/or if you think you may have provided personal or account information in response to a fraudulent email or website, report the incident immediately, change your passwords and monitor your account activity frequently. To report an issue with your Florence Bank account or online services, click learn more.

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Report Fraud

Your financial safety is as important to us as it is to you. Whether you suspect your debit card or online banking security has been compromised, or think you've been a victim of identity theft, contact us as soon as possible and we will take immediate action.

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At Florence Bank we use a combination of security features to help protect your accounts against fraud. FraudDetect, our fraud monitoring system, is a powerful tool that works 24/7 to detect suspicious activity on your debit card. When suspicious activity is detected, one of our trained specialists will contact you to confirm or deny the recent transactions and take necessary action if needed.

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