Personal

Account Services

Making it easier to manage your personal finances.

 
At Florence Bank we make banking convenient for our customers. Below are additional services and convenient solutions that we can assist you with.
Streamline paying your bills with our online banking and you'll have more time to do the things you love to do. With Florence Bank Online Banking, you can transfer funds, pay and receive bills, check balances, and more.
 
Service Features
  • No monthly service charges
  • Online bill pay
  • Save money on postage and reduce paper waste
  • Set up one-time or recurring payments
  • View account information
  • Transfer funds
  • Check balances
  • eStatements for faster and easier record-keeping
  • View images of cleared checks
  • Export to Quicken® and other personal financial management software
Let's Get Started
If you want to do something good for the environment and simplify your recordkeeping at the same time, eStatements can help you do both. Quicker than statements delivered through traditional mail, eStatements can be downloaded to your computer or financial software. You can view them from any computer and the secure password-protected site protects your information.
 
Service Features
 
  • Faster delivery than mail
  • Safer than paper statements
  • Better for the environment
  • Reduce paper waste
  • Securely encrypted access
  • Simplifies record keeping
If you have any questions or would like to confirm that the steps have been completed, please call us at 413.586.1300 or 800.644.8261.
Who needs one more thing on their "to do" list? With direct deposit your paycheck, pension or social security check goes directly into your account. That means you'll never lose a check or have one stolen. It also means you'll save time by not having to go to the bank and avoid bounced checks by having your check deposited on the day that it's issued.
There are some things that absolutely, positively have to be kept safe and secure. Whether it's insurance policies, marriage or birth certificates, deeds, jewelry, or sentimental items that can never be replaced, having a safe deposit box can keep all your valuable documents and items in one place that's easy for you to access. Boxes come in a variety of sizes and can be used for personal or business needs. Price is based on the box size chosen. Safe deposit boxes are available at Florence, King Street, Hadley, Easthampton and Amherst branch locations.
 
Safe Deposit Boxes can be accessed during the branch’s lobby hours.
 
*Safe deposit boxes should not be used for cash, passports, or documents such as a will, power of attorney, or medical directive that you may need in an emergency situation. The contents of a safe deposit box is not insured by FDIC, DIF, or Florence Bank. However, you may, at your own expense, secure your own insurance for the contents.
Let's Get Started
A money order is the answer if you only have occasional bills to pay, or find yourself in a situation where a check or cash is not accepted. It can be written for any dollar amount up to $1,000, and we'll be happy to provide you with a copy of the money order for easy record keeping.
Let's Get Started
Need to get it there fast? We can wire transfer funds to financial institutions within the United States, as well as internationally, from your Florence Bank checking account or savings account. Wire transfers are available at all branches, and are not only quick, but are also convenient, too.
Let's Get Started
Reordering checks online is fast, easy and convenient.
 
Please make sure you have your Routing Number, Transit Number, and Account Number ready. 
 
Important:
 
  • If your name or address has changed since your previous check order, please notify your financial institution or call 1-800-275-1053 before placing your order.
  • For your security, we do not display any personal or shipping information.
  • Your account will be debited for purchases only after you have placed your order.
  • Harland Clarke is providing a service on behalf of Florence Bank.
It happens to everybody. Sometimes you miscalculate. But we have you covered with three methods of automatic overdraft protection: Automatic Transfer, a Line of Credit Account or OOPs!
Notary and Signature Guarantee Services are offered at no charge for Florence Bank customers. Stop by any of our branches and we'll take care of the rest.
Let's Get Started
 
 
 
 
 
 
 
*Safe deposit boxes should not be used for cash, passports, or documents such as a will, power of attorney, or medical directive that you may need in an emergency situation. The contents of a safe deposit box is not insured by FDIC, DIF, or Florence Bank. However, you may, at your own expense, secure your own insurance for the contents.
 
 
 
 
Online Banking

Advantages of Online Banking.

When you think about it, one of the biggest boosts to easier living in the last decade has been immediate access to your cash, or online banking technology. It's easy. It's convenient. And it has a lot to offer. 
 
Two People Icon
 

Visit Us 

Locate A Branch Near You.
 
Person with Chat Bubble Icon

Contact Us

How can we help?

 
Signal Icon

Follow Us

Stay up to date.