Travel Notification

Let us know before you go.

Planning on traveling soon? Make sure your Florence Bank Visa® Debit Card has the same itinerary you do.

Creating a Travel Notification
There are three ways to establish a travel notification:

  • Download our Card Controls Mobile App and set your debit card usage as you go. It’s safe, convenient, and easy to use. Learn more >
  • Visit the "Banking Services Center" in Online Banking and select "Submit Travel Notification" under "Card and Online Services."
  • Call 413.586.1300 or stop by any of our 12 convenient offices.

Travel Tips
Here are some important things to consider when traveling:

  • Always bring another form of payment with you when you travel.

  • Always monitor your account activity and immediately report any suspicious activity to the Bank.

  • Never give out your financial information to someone who calls or emails you.

  • We utilize a service called FraudDetect. If this service detects unusual activity, they will contact you to question a suspicious debit card transaction.


Please contact our Customer Service Center at 413.586.1300.