Fast, Simple, Secure.

Contactless Debit Cards

The touch-free way to pay.


Enjoy the convenience of "tapping" technology to add speed and security to your payments! Your Florence Bank Debit Card now comes with a contactless payment feature.

To determine whether a merchant accepts contactless payments, look for the symbol at checkout or ask the cashier. If they don't offer this option, you can insert or swipe your card.
 
To activate your debit card, call #1.800.992.3808. You cannot activate your card at an ATM.

Contactless Debit Card Benefits Include:

Convenient – When you’re on the go, one more way to pay securely.
Fast – Tap to pay in just a few seconds.
Secure – You can trust the same proven security that protects chip card transactions.

How it works:
Each time you use your debit card at a contactless-activated terminal, the near field communication generates a unique transaction code. This single-use code validates the transaction, protecting cards from unauthorized use.

Tap and Go in 3 simple steps:
Tap and Go in 3 steps



Contactless Debit Card FAQS:

We have recently updated our debit cards to include the contactless technology that allows customers to use close-range transactions to make purchases. With your new contactless debit card, you can tap or hold your debit card near a contactless merchant terminal to make a payment. Your new card also comes with a chip and magnetic stripe, so you can still insert your card or use the stripe if a terminal is not yet contactless- enabled.
Contactless cards will be mailed separately for each of your accounts and may arrive as much as a week apart. Joint account owners may also receive their card on a different date.
Please contact the bank by calling 413.586.1300 if you need help determining which card belongs to which account.
To protect your security, please destroy your existing debit card by shredding it or cutting it in half after you have activated your new Card. Do not throw your old Debit Card in the trash without cutting it first.
When making a purchase, look for the Contactless Symbol at the checkout. Bring your card within a few inches of the symbol and then wait for the beep, checkmark or green light. Your purchase should be completed within a few seconds.
Absolutely, since each contactless transaction uses a unique transaction code. This single-use code validates the transaction, protecting cards from unauthorized use.

Plus, its quick, easy and safe! The response time for a tap and go transaction takes about one second. It’s much quicker than inserting your card or using cash, and also prevents you from having to touch the merchant terminal.
Yes, the card can be used wherever contactless terminals are available, domestic or international. This technology is widely used internationally and will expand the locations where your card may be used.
All Florence Bank debit cards now come with contactless functionality; this is part of ensuring our customers are ready for cashless payments and that your debit card is equipped with the latest technology. That means you are unable to keep your current debit card.  Please be assured that contactless transactions are safe and that your card still works as a chip or swipe debit card. To make sure you have a working debit card, please activate your contactless card right away.
To activate your new card, please call 800.992.3808 to activate and select a PIN. You can choose the same PIN you have used previously, but the card will not be pre-programmed with this information. You cannot activate your card at an ATM.
Yes. Your new Contactless Card will have a new card number, expiration date, and 3-digit security code (CVV). Be sure to update your merchants with the new information. If you are a Digital Wallet user (ApplePay, GooglePay or SamsungPay), you’ll also need to update your information there.
Be sure to update your merchants with the new information. If you are a Wallet user, you’ll also need to update your digital wallet. Your new Contactless Card will have a new card number, expiration date, and 3-digit security code (CVV).
You can continue to use your current card. Simply activate your new Contactless Debit Card when you get home. If you expect to be gone longer than 30 days, contact the bank by calling 413.586.1300 and we will mail your new Contactless Debit Card to you. Debit cards cannot be forwarded via U.S. mail; they are returned to the bank.
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