Florence Bank Hires Ashley Swett of Ware as Manager of Customer Service Center

We are pleased to announce that Ashley Swett of Ware has been named manager of Florence Bank’s Customer Service Center at the main office in Florence. In her new role, she will oversee the staff responsible for assisting Florence Bank customers who contact the bank via telephone or email.

Ashley has 16 years of industry experience and is a graduate of the New England School of Financial Studies. She holds a certificate in supervision from the Center for Financial Training.

“We are pleased to have someone with Ashley’s skills in this important role, as customer service is a top priority at Florence Bank,” says Matt Garrity, our president and CEO. “She has a great deal of experience in customer service, and we look forward to her valuable insight as a member of our retail banking team.” 

Active in the community, Ashley is currently a member of the Holiday Flair in Ware, where she enjoys the annual festival and parade.