Cash Management Team

Alicia Valentine
Assistant Vice President
Cash Management Officer
Alicia Valentine joined Florence Bank as the Cash Management Relationship Officer in December 2017 and has over 15 years of banking experience.
She supports our commercial customer base with her in-depth knowledge of Cash Management products and services by proactively developing existing relationships as well as new business opportunities.
“My goal is to develop new business through customer calling initiatives and conduct comprehensive client interviews to ensure I am making the best recommendation of our products and services. Ultimately, our team is here to provide efficiencies to customers so they can bank with ease no matter where life takes them.”
Alicia holds a degree in Business Management from Assumption College and is an active in the community, serving as a board member for Junior Achievement of Western Mass.

Kendra O'Neill
Cash Management Relationship Manager

Kendra joined Florence Bank in 2017 and has over 15 years of local banking experience. She has a strong background in customer service, banking operations, and financial solutions. Her broad experience allows her to analyze business needs and deliver appropriate cash management products and solutions to new business opportunities and existing relationships.  

“Florence Bank is known for its dedication to its customers and community. When I joined Florence Bank over five years ago since day one everyone made me feel welcome. It makes me proud that I am a part of something wonderful”

Kendra is currently enrolled in Bay Path University pursuing her degree in Business Administration and was inducted into the Maroon Key Honor Society. She also volunteers at Ste. Rose De Lima Parish.

To set up an appointment to learn more about our Cash Management products and services, please contact us by calling 413.437.5000 or email