Getting Ready to Travel? Keep These Handy Tips in Mind


“Traveling can be both exciting and stressful, particularly if you can’t use your debit card. Before you leave on a short adventure, an extended vacation, or a business trip, make sure to contact us so that we can make sure your debit card will work while you’re away!” - Angela Bourbeau, Sales and Experience Manager

When you are planning to travel, either for business or vacation, it’s essential that you let us know your travel plans to ensure that your debit card will work. This is particularly important if you will be traveling abroad and visiting a variety of countries.

Whether you are traveling across the country or heading overseas, make sure you are prepared!

Florence Bank wants your traveling experience to be as convenient, hassle-free, and memorable as possible! We offer helpful information, tips, and the highest, most secure level of fraud protection to keep your accounts safe, no matter where your travels take you. 

We Help You Get Prepared

Make sure you notify us before you travel so that we can help you plan for any hiccups that might occur along the way. Also, be aware that there are certain locations within the U.S. where your debit card might be blocked. This is why it is essential to always have a backup form of payment. And don’t forget, if you lose your debit card while traveling, you can deactivate it immediately using our Mobile App. Upon your return, we can issue you a new one instantly. 

We’re On Top of Your Security

We understand that you might be concerned about your financial security while traveling, which is why we employ Fraud Prevention Services to protect your accounts. We also recommend that you monitor your account to ensure that there is no suspicious activity. And if you see anything strange, let us know immediately and we can take the necessary actions. Based on current circumstances, such as fraudulent activity patterns, Florence Bank may have to adjust the approval for certain debit card transactions. If your debit card payment is denied using your signature, try using your PIN instead.
 

We Put You In Control

By using Card Controls in the Florence Bank mobile app, you can control how, when, and where your debit card is used right from your phone. With the swipe of your finger, disable your card if it’s lost, set transaction limits to help you stay on budget, define geographic regions where your card can be used, enable push notification alerts, and more! Learn More
 
Florence Bank believes that your travel experiences should be as rewarding and uncomplicated as possible. We want to make sure that you are able to access your funds while on the go, no matter where you are in the world. And of course, your safety and security are of primary importance to us. If you have questions about your debit card or accounts before you travel, don’t hesitate to email, call, or visit one of our branches--we’re here for you, always!