Easthampton Branch Renovations Are Complete!
Our Easthampton branch has a new look! Updates to both the interior and drive-up were completed at our Easthampton branch located at 5 Main Street.
The renovation is part of our ongoing effort to align our physical branch locations with modern banking offerings and customer needs.
After merging with Easthampton Cooperative Bank in 1999, we expanded and remodeled our present location on Main Street. The Easthampton location serves more than 6,400 customers annually.
“We’re proud to upgrade our Easthampton branch,” said John F. Heaps, President and Chief Executive Officer. “Our customers who rely on this location can look forward to an upgraded banking experience as well as modern technology both outside and in.”
The renovations were intended to maintain the branch’s charm while also embracing the innovative design of our newly constructed locations. The bank partnered with the following local contractors on the project: HAI Architecture in Northampton, Pioneer Contractors in Easthampton, Broadway Office Interiors in Springfield, Fine Woodworks Millwork in South Hadley, Mercier Carpets in West Springfield and Grimaldi Painting in East Longmeadow.
Inside, the lobby, teller line and customer service area were renovated and updated, making the interior brighter and more contemporary. A new digital screen has also been installed to keep customers up-to-date on bank-wide enhancements and notifications.
Outside, the drive-up teller equipment was enhanced to provide two-way audio/video communication.
Florence Bank, chartered in 1873, is unique in that it’s a mutually-owned savings bank, meaning it does not need to pay dividends to stockholders. "That mutuality," Heaps said, "allows us to make decisions about what’s best for our customers and the community."