
Our number one priority is to help you, our customers. That means keeping you safe and healthy, while providing continued service and helping you manage your financial needs.
If you have any concerns, please contact us. We're here to help you.
Quick Links
- Ways To Bank
- Branch Information and Hours
- Business Assistance & PPP Loans
- Mortgage Assistance
- Fraud Awareness
- Sound Financial Advice
- Contact Us
How To Bank With Florence

- Branch employees wearing face coverings
- Requiring customers who enter the branch to wear face coverings
- Installing plexiglass dividers
- Practicing social distancing
- Proper hand hygiene
- Enhanced cleaning of high touch surfaces
Federal Stimulus Check Information
- The U.S. Treasury Department will be distributing funds via direct deposit to eligible recipients on January 4, 2021.
- Paper checks or prepaid debit cards will be mailed after that.
- Use Online or Mobile Banking to see if your payment has posted or is due to be posted to your account.
- If you received your Economic Impact Stimulus ACH or Check payment and your account is in the negative, contact our Customer Service Center at (413) 586-1300 to get access to the full payment amount.
Ways We Can Help With Your Mortgage
Sound Financial Advice


Fraud Awareness
Branch Information & Hours-
Please Call Ahead or Request An Appointment Online
If you do need to come into a branch, please call ahead or click here to request an appointment.
1. You won’t have to wait in line or outside.
2. We can guarantee you personalized service.
3. We can be prepared for you, making your visit quicker.
Drive Up Hours:
Monday – Friday: 9am – 4pm
Saturday: 9am – 12pm
Drive Up ATM:
Available 24/7
Lobby Hours:
Monday – Friday: 9am – 4pm
Saturday: 9am – 12pm
Please call ahead. To make an appointment, Call 413.587.1876
Drive Up Hours:
Monday – Thursday: 9am – 4pm
Friday: 9am – 5pm
Drive Up ATM:
Available 24/7
Lobby Hours:
Monday – Thursday: 9am – 4pm
Friday: 9am – 5pm
Please call ahead. To make an appointment, Call 413.587.1888
Drive Up Hours:
Monday – Friday: 9am – 4pm
Saturday: 9am – 12pm
Drive Up ATM:
Available 24/7
Lobby Hours:
Monday – Friday: 9am – 4pm
Saturday: 9am – 12pm
Please call ahead. To make an appointment, Call 413.587.1853
Drive Up Hours:
Monday – Friday: 9am – 4pm
Saturday: 9am – 12pm
Drive Up ATM:
Available 24/7
Lobby Hours:
Monday – Friday: 9am – 4pm
Please call ahead. To make an appointment, Call 413.587.1725
Drive Up Hours:
Monday – Friday: 9am – 4pm
Saturday: 9am – 12pm
Drive Up ATM:
Available 24/7
Lobby Hours:
Monday – Friday: 9am – 4pm
Saturday: 9am – 12pm
Please call ahead. To make an appointment, Call 413.587.1895
Drive Up Hours:
Monday – Thursday: 9am – 4pm
Friday: 8:30am – 5pm
Drive Up ATM:
Available 24/7
Lobby Hours:
Monday – Thursday: 9am – 4pm
Friday: 8:30am – 5pm
Please call ahead. To make an appointment, Call 413.587.1807
Available 24/7
Monday – Friday: 9am – 4pm
Please call ahead. To make an appointment, Call 413.587.1836
Drive Up Hours:
Monday – Friday: 9am – 4pm
Saturday: 9am – 12pm
Drive Up ATM:
Available 24/7
Lobby Hours:
Monday – Friday: 9am – 4pm
Saturday: 9am – 12pm
Please call ahead. To make an appointment, Call 413.587.1824
Drive Up ATM:
Available 24/7
Lobby Hours:
Monday – Friday: 9am – 4pm
Please call ahead. To make an appointment, Call 413.582.5435
Drive Up ATM:
Available 24/7
Lobby Hours:
Monday – Friday: 9am – 4pm
Please call ahead. To make an appointment, Call 413.582.5422
Drive Up Hours:
Monday – Thursday: 9am – 4pm
Friday: 8:30am – 5:00pm
Drive Up ATM:
Available 24/7
Lobby Hours:
Monday – Thursday: 9am – 4pm
Friday: 8:30am – 5:00pm
Please call ahead. To make an appointment, Call 413.587.1842