Now Open In Springfield!

“We’re here,” John Heaps Jr., our President and CEO, said with a broad smile at the ribbon-cutting ceremony on January 16th at our new branch at 1444 Allen Street in Springfield. “We’re going to be a major player in the community. We love being here in Springfield.”
The Allen Street branch has a contemporary open floor plan with two teller pods and innovative technology for quick cash handling. The location also features a drive-up ATM with SMART technology for easy depositing and a comfortable waiting area inside with a coffee bar and free Wi-Fi.
“The staff we have here are incredible - they all came from other banks, so they know the value of working for a local bank,” John recounted proudly.
The Allen Street team is led by Branch Manager, Nikki Gleason, a Springfield native and active volunteer. Other staff members include: Candice Somar, Assistant Branch Manager; Bianca Hyde, Customer Service Representative (CSR) / Teller Operations Manager; Mario Nascimento, CSR / Senior Teller; Maggie Sierra, CSR / Senior Teller; and Carolyn Ware, Community Relations Director.
At last week’s ribbon-cutting ceremony, John acknowledged the importance of having a brick and mortar location in Springfield. “It’s a real strategic maneuver for us to be here in Hampden County and in Springfield. This is where it all happens,” John said, giving a nod to Springfield’s Mayor Sarno. “He does what makes sense for this community.”
Mayor Sarno then thanked Florence Bank and its staff for its commitment to Springfield. He added, “Your expansion here sends a resounding message that it’s good to do business in the city of Springfield.”
“We will be opening several other branches in this area in the coming years,” John said. He then added, “We’re excited to be expanding here and we’re off to a great start.”
Our second Hampden County branch officially opened for business last month. Below are the hours of operation. Our staff looks forward to helping you with all your financial needs.
Monday - Tuesday: 8am - 4pm; Wednesday: 10am - 4pm; Thursday: 10:00am-5:30pm; Friday: 8am - 5pm.